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minor✓ Resolved

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

OpenAI•Fri, Sep 11, 2026, 04:22 PM
Status
resolved
Duration
9h 37m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Sep 12, 2026, 02:00 AM
This incident has been resolved.
monitoringSat, Sep 12, 2026, 01:38 AM
We have applied the mitigation and are monitoring the recovery.
monitoringFri, Sep 11, 2026, 09:51 PM
We have applied the mitigation and are monitoring the recovery.
investigatingFri, Sep 11, 2026, 05:17 PM
We are investigating the issue for the listed services.
identifiedFri, Sep 11, 2026, 05:16 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
investigatingFri, Sep 11, 2026, 04:22 PM
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID
bc28efe5-2aaa-4e37-bf9c-f884a90541cd
External ID
01M28MEQWTQJDRCRPFD9FWQ0H3
🕐 Started
Fri, Sep 11, 2026, 04:22 PM
🔄 Last Updated
Sat, Sep 12, 2026, 02:00 AM
✓ Resolved
Sat, Sep 12, 2026, 02:00 AM
MINOR
Impact Level
9h 37m
Total Duration
5
Status Updates
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