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minor✓ Resolved
SMS Delivery Delays and Failures From a Subset of Twilio Short Codes and Long Codes to Vodafone New Zealand
Status
resolved
Duration
5h 22m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jul 15, 2026, 03:35 AM
This incident has been resolved.
monitoringWed, Jul 15, 2026, 01:29 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jul 14, 2026, 11:26 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jul 14, 2026, 10:26 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jul 14, 2026, 10:13 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
bb77751a-e2cc-4275-a197-c62c75b17373
External ID
jtfqjqqdpmlx
🕐 Started
Tue, Jul 14, 2026, 10:13 PM
🔄 Last Updated
Wed, Jul 15, 2026, 03:35 AM
✓ Resolved
Wed, Jul 15, 2026, 03:35 AM
MINOR
Impact Level
5h 22m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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