major✓ Resolved

We are investigating an issue preventing web traffic to our servers

Shopify•2022-06-21 06:59 UTC

Status

resolved

Duration

1h 12m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2022-06-21 08:11 UTC

This incident has been resolved.

resolved2022-06-21 08:11 UTC

All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

monitoring2022-06-21 07:58 UTC

A fix has been put in place and we are monitoring for any further issues.

investigating2022-06-21 06:59 UTC

We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Internal ID

bb52458b-1d61-4a19-8172-3be38efb37f3

External ID

26hrlv896m7j

🕐 Started

2022-06-21 06:59 UTC

🔄 Last Updated

2022-06-21 08:11 UTC

✓ Resolved

2022-06-21 08:11 UTC

MAJOR

Impact Level

1h 12m

Total Duration

Status Updates

Affected Components

AdminCheckoutReports and DashboardsStorefrontAPI & MobileThird party servicesSupportPoint of Sale

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