minor✓ Resolved

Increased Error Rate For Pro and Plus Plan Conversations

OpenAI•2026-09-09 15:13 UTC

Status

resolved

Duration

1h 12m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-09 16:25 UTC

This incident has been resolved.

monitoring2026-09-09 15:56 UTC

We have applied a mitigation and are monitoring the impacted services.

investigating2026-09-09 15:13 UTC

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Internal ID

b9ccf564-caad-4388-9c3d-666bd34ae3f7

External ID

01M23BNX5V1XT9P3NP0PX56FTN

🕐 First reported

2026-09-09 15:13 UTC

🔄 Last Updated

2026-09-09 16:25 UTC

✓ Resolved

2026-09-09 16:25 UTC

MINOR

Impact Level

1h 12m

Total Duration

Status Updates

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