minor✓ Resolved

SMS Delivery Delay to Claro Network in Brazil

Twilio•2026-02-14 05:22 UTC

Status

resolved

Duration

1d 15h

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-15 20:35 UTC

This incident has been resolved.

investigating2026-02-14 05:22 UTC

We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

b95dcb5d-687f-44e5-a7d5-d568dfa654ae

External ID

j21rpx706x4q

🕐 First reported

2026-02-14 05:22 UTC

🔄 Last Updated

2026-02-15 20:35 UTC

✓ Resolved

2026-02-15 20:35 UTC

MINOR

Impact Level

1d 15h

Total Duration

Status Updates

Affected Components

SMS, Latin America

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