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minor✓ Resolved
Users experiencing issues with login across Atlassian products
Status
resolved
Duration
2h 50m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Apr 13, 2026, 10:20 AM
This incident has been resolved.
monitoringMon, Apr 13, 2026, 08:33 AM
Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.
monitoringMon, Apr 13, 2026, 07:29 AM
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
📊 TECHNICAL DETAILS
Internal ID
b9048a90-083c-4f69-81a9-4aa9ad540eb7
External ID
fxr44q252yzj
🕐 Started
Mon, Apr 13, 2026, 07:29 AM
🔄 Last Updated
Mon, Apr 13, 2026, 10:20 AM
✓ Resolved
Mon, Apr 13, 2026, 10:20 AM
MINOR
Impact Level
2h 50m
Total Duration
2
Status Updates
Affected Components
Authentication and user managementSignup
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