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minor✓ Resolved

SMS Delivery Delays to Smartfren Network in Indonesia

TwilioSun, Jan 25, 2026, 05:20 PM
Status
resolved
Duration
7h 10m
Updates
4
Coverage
3 articles

📰 RELATED ARTICLES

Twilio incident resolved: SMS Delivery Delays to Smartfren Network in Indonesia
Resolved: SMS Delivery Delays to Smartfren Network in Indonesia
Jan 26, 2026
Twilio incident update: SMS Delivery Delays to Smartfren Network in Indonesia - now monitoring
Update: SMS Delivery Delays to Smartfren Network in Indonesia
Jan 25, 2026
Twilio outage: SMS Delivery Delays to Smartfren Network in Indonesia
Breaking: SMS Delivery Delays to Smartfren Network in Indonesia
Jan 25, 2026

INCIDENT TIMELINE

✓ ResolvedMon, Jan 26, 2026, 12:30 AM
This incident has been resolved.
monitoringSun, Jan 25, 2026, 11:00 PM
We are observing recovery in SMS delivery delays when sending messages to Smartfren Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Jan 25, 2026, 08:20 PM
We are still experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
investigatingSun, Jan 25, 2026, 06:21 PM
We are still experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigatingSun, Jan 25, 2026, 05:20 PM
We are experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b8b55cda-4eca-47c6-84af-b80b6b534d43
External ID
2rhg3y4mvvjb
🕐 Started
Sun, Jan 25, 2026, 05:20 PM
🔄 Last Updated
Mon, Jan 26, 2026, 12:30 AM
✓ Resolved
Mon, Jan 26, 2026, 12:30 AM
MINOR
Impact Level
7h 10m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
✍️
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