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minor✓ Resolved
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries Across Europe and Middle East & Africa
Status
resolved
Duration
6h 12m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Sep 11, 2026, 07:05 PM
This incident has been resolved.
monitoringFri, Sep 11, 2026, 04:55 PM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Sep 11, 2026, 04:35 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Sep 11, 2026, 02:35 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Sep 11, 2026, 01:34 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Sep 11, 2026, 12:53 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
b7e25b8b-f171-4474-97e8-a7714de3373d
External ID
yx9nh7z8jzgw
🕐 Started
Fri, Sep 11, 2026, 12:53 PM
🔄 Last Updated
Fri, Sep 11, 2026, 07:05 PM
✓ Resolved
Fri, Sep 11, 2026, 07:05 PM
MINOR
Impact Level
6h 12m
Total Duration
5
Status Updates
Affected Components
SMS, EuropeSMS, Middle East & Africa
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