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minor✓ Resolved

Elevated Error Rates in Connect App

TwilioFri, Feb 27, 2026, 06:36 PM
Status
resolved
Duration
3h 18m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 27, 2026, 09:55 PM
This incident has been resolved.
monitoringFri, Feb 27, 2026, 07:33 PM
The Connect App is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 06:49 PM
We are continuing to investigate this issue.
investigatingFri, Feb 27, 2026, 06:39 PM
We are currently investigating increased error rates affecting the Connect App. Customers may experience potential errors when using the application. Our engineering teams have identified a drop in success rates due to elevated traffic and are actively working to mitigate the impact. We will provide update in 1 hour or as more information becomes available. Thank you for your patience as we work to resolve this issue.
investigatingFri, Feb 27, 2026, 06:36 PM
Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
b7c2c843-7d3c-4e8c-9dd5-7ce42f278209
External ID
s894gcrd8ybt
🕐 Started
Fri, Feb 27, 2026, 06:36 PM
🔄 Last Updated
Fri, Feb 27, 2026, 09:55 PM
✓ Resolved
Fri, Feb 27, 2026, 09:55 PM
MINOR
Impact Level
3h 18m
Total Duration
4
Status Updates
Affected Components
Console
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