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minor✓ Resolved

SMS Delivery Delays and Failures to and from Play network in Poland

Twilio•Wed, Feb 4, 2026, 11:39 AM
Status
resolved
Duration
7h 40m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 07:20 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 05:26 PM
We are observing recovery in SMS delivery delays & failures to & from Play network in Poland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 02:35 PM
We continue to experience SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 12:36 PM
We continue to experience SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 11:39 AM
We are experiencing SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b77265bc-d56f-482c-a3b1-573e659f353e
External ID
5xgffkmsn1p7
🕐 Started
Wed, Feb 4, 2026, 11:39 AM
🔄 Last Updated
Wed, Feb 4, 2026, 07:20 PM
✓ Resolved
Wed, Feb 4, 2026, 07:20 PM
MINOR
Impact Level
7h 40m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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