minor✓ Resolved

SMS Delivery Delays and Failures to and from Play network in Poland

Twilio•2026-02-04 11:39 UTC

Status

resolved

Duration

7h 40m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 19:20 UTC

This incident has been resolved.

monitoring2026-02-04 17:26 UTC

We are observing recovery in SMS delivery delays & failures to & from Play network in Poland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-04 14:35 UTC

We continue to experience SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigating2026-02-04 12:36 UTC

We continue to experience SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-04 11:39 UTC

We are experiencing SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

b77265bc-d56f-482c-a3b1-573e659f353e

External ID

5xgffkmsn1p7

🕐 First reported

2026-02-04 11:39 UTC

🔄 Last Updated

2026-02-04 19:20 UTC

✓ Resolved

2026-02-04 19:20 UTC

MINOR

Impact Level

7h 40m

Total Duration

Status Updates

Affected Components

SMS, Europe

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed