none✓ Resolved

Issue with Zoom Whiteboard Engagement Service for free users in US region.

Zoom•2026-02-01 05:25 UTC

Status

resolved

Duration

29 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-01 05:55 UTC

This incident has been resolved.

investigating2026-02-01 05:25 UTC

On Feb 01 between 04:10 AM UTC - 05:06 AM UTC free users might have experienced issues with Zoom Whiteboard Engagement feature in US region. We have successfully resolved the issue. 

Our team will continue to monitor the situation closely and keep you informed of any further developments.

📊 TECHNICAL DETAILS

Internal ID

b73ca234-d3e6-4677-8ebb-dfff8271ab12

External ID

64014zm7x9mn

🕐 First reported

2026-02-01 05:25 UTC

🔄 Last Updated

2026-02-01 05:55 UTC

✓ Resolved

2026-02-01 05:55 UTC

NONE

Impact Level

29 minutes

Total Duration

Status Updates

Affected Components

Zoom Whiteboard

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