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minor✓ Resolved
SMS Delivery Delays from Twilio to Globe Philippines
Status
resolved
Duration
2h 6m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Mar 31, 2026, 10:20 AM
This incident has been resolved.
monitoringTue, Mar 31, 2026, 09:19 AM
We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 31, 2026, 08:13 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
b6b50f03-1155-4e31-ac4b-b325e6d874ea
External ID
xvn5rgdwy2t4
🕐 Started
Tue, Mar 31, 2026, 08:13 AM
🔄 Last Updated
Tue, Mar 31, 2026, 10:20 AM
✓ Resolved
Tue, Mar 31, 2026, 10:20 AM
MINOR
Impact Level
2h 6m
Total Duration
2
Status Updates
Affected Components
SMS, APAC
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