Intermittent Failures to Update Call Recordings

This incident has been resolved.

In progress call recording and call modification are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

In progress call recording and call modification are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 2 hour or as soon as more information becomes available.

Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.