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minor✓ Resolved

SMS Delivery Delays and Failures to Vodafone Omnitel in Italy

Twilio•Sat, Feb 14, 2026, 02:14 AM
Status
resolved
Duration
6h 55m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Feb 14, 2026, 09:10 AM
This incident has been resolved.
monitoringSat, Feb 14, 2026, 07:08 AM
We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSat, Feb 14, 2026, 05:10 AM
We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 14, 2026, 03:14 AM
We are continuing to experience SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 14, 2026, 02:14 AM
We are experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b604d7be-33de-4dd2-a8f2-9e9613fbdfb9
External ID
n08y5kmp797z
🕐 Started
Sat, Feb 14, 2026, 02:14 AM
🔄 Last Updated
Sat, Feb 14, 2026, 09:10 AM
✓ Resolved
Sat, Feb 14, 2026, 09:10 AM
MINOR
Impact Level
6h 55m
Total Duration
4
Status Updates
Affected Components
SMS, EuropeVoice, Middle East & Africa
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