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minor✓ Resolved

Issues with Inbound PSTN Call Verification

Twilio•Wed, Apr 22, 2026, 04:32 PM
Status
resolved
Duration
2h 43m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 22, 2026, 07:15 PM
This incident has been resolved.
investigatingWed, Apr 22, 2026, 05:38 PM
We are still investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Apr 22, 2026, 04:38 PM
We are investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Apr 22, 2026, 04:32 PM
We are experiencing an issue affecting EVSS v1 and Neustar v2 verification services. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b4f73626-9fe4-4865-a6ae-2d3477beb0b3
External ID
rhx3mmtnq0j3
🕐 Started
Wed, Apr 22, 2026, 04:32 PM
🔄 Last Updated
Wed, Apr 22, 2026, 07:15 PM
✓ Resolved
Wed, Apr 22, 2026, 07:15 PM
MINOR
Impact Level
2h 43m
Total Duration
3
Status Updates
Affected Components
Verify
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