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minor✓ Resolved

Delayed credits on the Claude Platform

Anthropic (Claude)•
Status
resolved
Duration
6h 19m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

📊 TECHNICAL DETAILS

Internal ID
b4f44a03-ef2b-4deb-8a08-de674b24379d
External ID
k0h22tsvnydg
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 19m
Total Duration
2
Status Updates
Affected Components
Claude Console (platform.claude.com)Claude API (api.anthropic.com)
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