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none✓ Resolved

SMS delivery issues in the US

Stripe•Sat, Apr 18, 2026, 03:48 AM
Status
resolved
Duration
2h 57m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Apr 18, 2026, 06:45 AM
This incident has been resolved.
identifiedSat, Apr 18, 2026, 04:40 AM
Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.
investigatingSat, Apr 18, 2026, 03:48 AM
We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.

📊 TECHNICAL DETAILS

Internal ID
b49d303a-e2b3-4a97-acc0-4769db3c8410
External ID
3y9q97y8cl7r
🕐 Started
Sat, Apr 18, 2026, 03:48 AM
🔄 Last Updated
Sat, Apr 18, 2026, 06:45 AM
✓ Resolved
Sat, Apr 18, 2026, 06:45 AM
NONE
Impact Level
2h 57m
Total Duration
2
Status Updates
Affected Components
Stripe core components
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