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minor✓ Resolved
Voice Call Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Germany
Status
resolved
Duration
9h 20m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Aug 11, 2026, 09:45 PM
This incident has been resolved.
monitoringTue, Aug 11, 2026, 04:13 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Germany, and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Aug 11, 2026, 03:49 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telefonica network subscribers in Germany, and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 11, 2026, 01:43 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 11, 2026, 12:41 PM
Twilio customers may be experiencing voice call failures from a subset Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Aug 11, 2026, 12:24 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
b3f92baa-8985-4615-a5a6-2fe23a591c47
External ID
f0b92gcqdg6l
🕐 Started
Tue, Aug 11, 2026, 12:24 PM
🔄 Last Updated
Tue, Aug 11, 2026, 09:45 PM
✓ Resolved
Tue, Aug 11, 2026, 09:45 PM
MINOR
Impact Level
9h 20m
Total Duration
5
Status Updates
Affected Components
Voice, Europe
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