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minor✓ Resolved

SMS Delivery Delays From Twilio to Tune Talk Malaysia

Twilio•Tue, Mar 3, 2026, 10:28 AM
Status
resolved
Duration
4h 31m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 3, 2026, 03:00 PM
This incident has been resolved.
monitoringTue, Mar 3, 2026, 01:10 PM
We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringTue, Mar 3, 2026, 11:17 AM
We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 3, 2026, 10:28 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b35373a3-bd60-4ee0-aa52-d60298708d17
External ID
kwm5c0c03hxx
🕐 Started
Tue, Mar 3, 2026, 10:28 AM
🔄 Last Updated
Tue, Mar 3, 2026, 03:00 PM
✓ Resolved
Tue, Mar 3, 2026, 03:00 PM
MINOR
Impact Level
4h 31m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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