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minor✓ Resolved
Voice Call Failures from Twilio Phone Numbers to Bulgaria
Status
resolved
Duration
22h 54m
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Aug 29, 2026, 10:31 PM
This incident has been resolved.
monitoringSat, Aug 29, 2026, 09:25 PM
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Aug 29, 2026, 07:20 PM
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 02:45 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 06:45 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 02:44 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 12:44 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Aug 28, 2026, 11:44 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Aug 28, 2026, 11:36 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
b31c822b-1e25-484b-bd23-c7b97a3c28b4
External ID
hgm5thrflpll
🕐 Started
Fri, Aug 28, 2026, 11:36 PM
🔄 Last Updated
Sat, Aug 29, 2026, 10:31 PM
✓ Resolved
Sat, Aug 29, 2026, 10:31 PM
MINOR
Impact Level
22h 54m
Total Duration
8
Status Updates
Affected Components
Voice, Europe
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