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minor✓ Resolved

MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States

Twilio•
Status
resolved
Duration
1d
Updates
10
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States is operating normally.
monitoring
We have observed a recovery in MMS delivery from Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
b2bcbb7c-af58-415e-9d6d-6cd98ef12198
External ID
943w3xc3wm56
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1d
Total Duration
10
Status Updates
Affected Components
MMS Long Code, North AmericaMMS Long Code, North America
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