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minor✓ Resolved
possible issues with presence and DM delivery
Status
resolved
Duration
2 hours
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Feb 28, 2026, 04:40 PM
This incident has been resolved.
monitoringSat, Feb 28, 2026, 02:53 PM
Some users were unable to start sessions, but should be able to now. Some servers were also not available
investigatingSat, Feb 28, 2026, 02:39 PM
you may need to refresh your client to see new DM messages. We are working on identifying the extent of the issue
📊 TECHNICAL DETAILS
Internal ID
b254275e-f30c-47aa-90d7-d2977dc7f569
External ID
fvb0y6yp00sn
🕐 Started
Sat, Feb 28, 2026, 02:39 PM
🔄 Last Updated
Sat, Feb 28, 2026, 04:40 PM
✓ Resolved
Sat, Feb 28, 2026, 04:40 PM
MINOR
Impact Level
2 hours
Total Duration
2
Status Updates
Affected Components
Gateway
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