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minor✓ Resolved
Service degradation with clinical notes service.
Status
resolved
Duration
5h 17m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Feb 10, 2026, 07:10 PM
This incident has been resolved.
monitoringTue, Feb 10, 2026, 06:56 PM
The service degradation with Clinical Notes has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedTue, Feb 10, 2026, 06:12 PM
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
identifiedTue, Feb 10, 2026, 05:12 PM
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
identifiedTue, Feb 10, 2026, 04:07 PM
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
identifiedTue, Feb 10, 2026, 03:07 PM
Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
identifiedTue, Feb 10, 2026, 02:07 PM
We have identified the issue causing service degradation affecting Clinical Notes.
We are working with the vendor and will provide updates as we have them.
investigatingTue, Feb 10, 2026, 01:53 PM
We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.
📊 TECHNICAL DETAILS
Internal ID
b18d8386-3324-4eef-b90b-f51587f4d4b1
External ID
kw1q4tm4bzvd
🕐 Started
Tue, Feb 10, 2026, 01:53 PM
🔄 Last Updated
Tue, Feb 10, 2026, 07:10 PM
✓ Resolved
Tue, Feb 10, 2026, 07:10 PM
MINOR
Impact Level
5h 17m
Total Duration
7
Status Updates
Affected Components
Clinical Notes
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