minor✓ Resolved

Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204

SendGrid•2026-09-24 17:19 UTC

Status

resolved

Duration

46 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-24 18:06 UTC

This incident has been resolved.

investigating2026-09-24 17:56 UTC

Transfer calls done via SIP REFER  in Elastic SIP Trunking are no longer Failing With Error Code 32204, we'll monitor for 30 minutes and will share more info if it becomes available.

investigating2026-09-24 17:38 UTC

We are continuing to investigate this issue.

investigating2026-09-24 17:36 UTC

Transfer calls done via SIP REFER  in Elastic SIP Trunking is Failing With Error Code 32204, our engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.

investigating2026-09-24 17:19 UTC

Our monitoring systems have detected a potential issue with Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID

af73636d-5222-4799-a4f5-e40093890e1e

External ID

n2wqxr0lr0rm

🕐 Started

2026-09-24 17:19 UTC

🔄 Last Updated

2026-09-24 18:06 UTC

✓ Resolved

2026-09-24 18:06 UTC

MINOR

Impact Level

46 minutes

Total Duration

Status Updates

Affected Components

Origination US1Origination AU1Origination IE1Termination US1Termination AU1Termination IE1

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