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major✓ Resolved

Users unable to load ChatGPT, Codex and API Platform

OpenAI•Mon, Apr 20, 2026, 02:35 PM
Status
resolved
Duration
4h 14m
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 20, 2026, 06:50 PM
This incident has been resolved.
monitoringMon, Apr 20, 2026, 06:17 PM
monitoringMon, Apr 20, 2026, 05:43 PM
monitoringMon, Apr 20, 2026, 04:48 PM
investigatingMon, Apr 20, 2026, 04:03 PM
investigatingMon, Apr 20, 2026, 03:29 PM
investigatingMon, Apr 20, 2026, 03:13 PM
investigatingMon, Apr 20, 2026, 02:35 PM

📊 TECHNICAL DETAILS

Internal ID
af1053cf-cc28-494e-8a3c-1a9ef78f8bea
External ID
01KPNN2V2SMP3TAN3MCJK87W50
🕐 Started
Mon, Apr 20, 2026, 02:35 PM
🔄 Last Updated
Mon, Apr 20, 2026, 06:50 PM
✓ Resolved
Mon, Apr 20, 2026, 06:50 PM
MAJOR
Impact Level
4h 14m
Total Duration
7
Status Updates
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