← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays to Entel in Chile

Twilio•Tue, Mar 17, 2026, 08:23 AM
Status
resolved
Duration
6h 26m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 17, 2026, 02:50 PM
This incident has been resolved.
monitoringTue, Mar 17, 2026, 12:46 PM
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 11:23 AM
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 09:23 AM
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 08:23 AM
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ae86076a-8d90-4617-ba52-c9dc9379e928
External ID
r5360q22xmsg
🕐 Started
Tue, Mar 17, 2026, 08:23 AM
🔄 Last Updated
Tue, Mar 17, 2026, 02:50 PM
✓ Resolved
Tue, Mar 17, 2026, 02:50 PM
MINOR
Impact Level
6h 26m
Total Duration
4
Status Updates
Affected Components
SMS, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed