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major✓ Resolved

Initial investigating update

OpenAITue, Jul 21, 2026, 06:36 PM
Status
resolved
Duration
24 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jul 21, 2026, 07:01 PM
This incident has been resolved.
identifiedTue, Jul 21, 2026, 06:41 PM
We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.
investigatingTue, Jul 21, 2026, 06:36 PM
We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

📊 TECHNICAL DETAILS

Internal ID
ae47f53e-1670-47b0-919d-aeb53a647fd5
External ID
01KY2ZF047ZNVDX0Z6F3QFXB1K
🕐 Started
Tue, Jul 21, 2026, 06:36 PM
🔄 Last Updated
Tue, Jul 21, 2026, 07:01 PM
✓ Resolved
Tue, Jul 21, 2026, 07:01 PM
MAJOR
Impact Level
24 minutes
Total Duration
2
Status Updates
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