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major✓ Resolved

Unresponsive Projects

Supabase•
Status
resolved
Duration
1d 3h
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Due to this incident, impacted users who's project were compute constrained would have received a 'Your Supabase Project <Name> is running out of Disk IO Budget' email which is no longer valid. No further action is required and your project availability should be restored to normal.
monitoring
We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Users still affected by project outages are encouraged to restart their projects which has shown to resolve lasting errors.
identified
We have rolled out a version of the fix across all regions that will prevent recurrence of the issue. Users still affected by project outages are encouraged to restart their projects.
identified
Fix rollouts have been successful in the initial regions, we are proceeding to roll out the fix globally.
identified
A refined fix is being rolled out to specific regions, we are assessing the impact of the fix.
identified
We have identified why projects are becoming unresponsive and are implementing a mitigation.
investigating
We are aware of Nano projects becoming unresponsive after a period of time, typically hours. We are investigating.

📊 TECHNICAL DETAILS

Internal ID
ad0270fa-ba79-4fde-85a3-5ad6d67bd327
External ID
4mkcsnlf6p5x
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
1d 3h
Total Duration
8
Status Updates
Affected Components
Database
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