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minor✓ Resolved

SMS Delivery Failures for a subset of Short Codes to Fibernetics Network in Canada

Twilio•Mon, Feb 2, 2026, 04:51 PM
Status
resolved
Duration
1 day
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Feb 3, 2026, 05:35 PM
This incident has been resolved.
monitoringTue, Feb 3, 2026, 03:42 PM
We are observing successful SMS delivery Fibernotics network in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 3, 2026, 08:11 AM
We are continuing to investigate this issue.
investigatingTue, Feb 3, 2026, 07:59 AM
We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 11:59 PM
We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 08:04 PM
We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 05:51 PM
We continue experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 04:51 PM
We are experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
acb6ce58-f3ba-4b6b-83e0-001b2c321da8
External ID
4jxyhfjm4838
🕐 Started
Mon, Feb 2, 2026, 04:51 PM
🔄 Last Updated
Tue, Feb 3, 2026, 05:35 PM
✓ Resolved
Tue, Feb 3, 2026, 05:35 PM
MINOR
Impact Level
1 day
Total Duration
7
Status Updates
Affected Components
SMS Long Code, North America
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