← Back to Shopify History
minor✓ Resolved

Some merchants and customers experiencing issues accessing the storefront

Shopify•Thu, Mar 12, 2026, 07:48 PM
Status
resolved
Duration
27 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 12, 2026, 08:15 PM
This incident has been resolved.
identifiedThu, Mar 12, 2026, 07:59 PM
We've identified the problem impacting storefront search and we're working on a solution.
investigatingThu, Mar 12, 2026, 07:48 PM
Storefronts may be currently showing search results cannot load, some Shops have delayed or failed search operations.

📊 TECHNICAL DETAILS

Internal ID
ac403c6c-47ed-4357-a79e-f02d3e5dd5b5
External ID
h6gt2gdsn031
🕐 Started
Thu, Mar 12, 2026, 07:48 PM
🔄 Last Updated
Thu, Mar 12, 2026, 08:15 PM
✓ Resolved
Thu, Mar 12, 2026, 08:15 PM
MINOR
Impact Level
27 minutes
Total Duration
2
Status Updates
Affected Components
Storefront
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed