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minor✓ Resolved

SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India

Twilio•Sat, Feb 28, 2026, 03:35 AM
Status
resolved
Duration
2h 49m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Feb 28, 2026, 06:25 AM
This incident has been resolved.
monitoringSat, Feb 28, 2026, 04:35 AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 04:30 AM
We continue to experience SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 03:35 AM
We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ab79576d-8d98-4e12-86c1-e965617c4399
External ID
yypvh9n0834s
🕐 Started
Sat, Feb 28, 2026, 03:35 AM
🔄 Last Updated
Sat, Feb 28, 2026, 06:25 AM
✓ Resolved
Sat, Feb 28, 2026, 06:25 AM
MINOR
Impact Level
2h 49m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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