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minor✓ Resolved

Sender Authentication Degraded

SendGridWed, Feb 4, 2026, 06:12 PM
Status
resolved
Duration
48 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 07:00 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 06:40 PM
Our engineers have implemented a fix and are monitoring system performance. Due to a third-party provider, we were experiencing issues with verifying records within Sender Authentication. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedWed, Feb 4, 2026, 06:25 PM
Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 06:12 PM
Starting around 10am on February 4, 2026, our engineers began investigating an issue with Sender Authentication. Users may experience newly created records within the Sender Authentication page not verifying which includes Domain Authentication and Link Branding records that were created after 8:45am PST. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
aac49d04-d30e-42af-bf57-067b825dec3c
External ID
8fc66s5f8h2r
🕐 Started
Wed, Feb 4, 2026, 06:12 PM
🔄 Last Updated
Wed, Feb 4, 2026, 07:00 PM
✓ Resolved
Wed, Feb 4, 2026, 07:00 PM
MINOR
Impact Level
48 minutes
Total Duration
3
Status Updates
Affected Components
APIWebsite
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