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minor✓ Resolved
AccSec US T-Mobile API Issue
Status
resolved
Duration
10h 19m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Feb 2, 2026, 09:10 PM
This incident has been resolved.
monitoringMon, Feb 2, 2026, 07:32 PM
We are observing recovery in the issue with T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 05:23 PM
We continue experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. Our engineering team is actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 01:23 PM
We are experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. Our engineering team is actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 11:50 AM
We are experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. Our engineering team is actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 10:51 AM
We are experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN. Our engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
aa3ee354-f5fa-4e97-9806-4a34a593529f
External ID
frd48ffdcn0r
🕐 Started
Mon, Feb 2, 2026, 10:51 AM
🔄 Last Updated
Mon, Feb 2, 2026, 09:10 PM
✓ Resolved
Mon, Feb 2, 2026, 09:10 PM
MINOR
Impact Level
10h 19m
Total Duration
5
Status Updates
Affected Components
Verify
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