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minor✓ Resolved

Sending RCS Message with Automatic SMS/MMS Fallback

Twilio•
Status
resolved
Duration
1h 37m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
A fix has been implmented and we our now monitoring.
identified
The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.

📊 TECHNICAL DETAILS

Internal ID
aa2123b6-9c08-40cd-89cf-22ba8070eaf2
External ID
jft7269730x7
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 37m
Total Duration
2
Status Updates
Affected Components
MMSSMS
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