← Back to Twilio History
minor✓ Resolved

Sending RCS Message with Automatic SMS/MMS Fallback

Twilio•Wed, Jul 22, 2026, 02:17 PM
Status
resolved
Duration
1h 37m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 22, 2026, 03:55 PM
This incident has been resolved.
monitoringWed, Jul 22, 2026, 02:30 PM
A fix has been implmented and we our now monitoring.
identifiedWed, Jul 22, 2026, 02:17 PM
The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.

📊 TECHNICAL DETAILS

Internal ID
aa2123b6-9c08-40cd-89cf-22ba8070eaf2
External ID
jft7269730x7
🕐 Started
Wed, Jul 22, 2026, 02:17 PM
🔄 Last Updated
Wed, Jul 22, 2026, 03:55 PM
✓ Resolved
Wed, Jul 22, 2026, 03:55 PM
MINOR
Impact Level
1h 37m
Total Duration
2
Status Updates
Affected Components
MMSSMS
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed