← Back to Mailgun History
minor✓ Resolved

Automatic Sender Security Records Not Provisioning

Mailgun•Wed, May 6, 2026, 03:40 PM
Status
resolved
Duration
1d 3h
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, May 7, 2026, 06:45 PM
This incident has been resolved.
monitoringThu, May 7, 2026, 12:40 PM
A fix has been implemented and we are monitoring the results.
identifiedWed, May 6, 2026, 07:46 PM
We are continuing to work on a fix for this issue.
identifiedWed, May 6, 2026, 03:40 PM
Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

📊 TECHNICAL DETAILS

Internal ID
a9ec5b7b-61c5-41e1-ba7e-12927f4b1ddd
External ID
wlz5qsct5jvz
🕐 Started
Wed, May 6, 2026, 03:40 PM
🔄 Last Updated
Thu, May 7, 2026, 06:45 PM
✓ Resolved
Thu, May 7, 2026, 06:45 PM
MINOR
Impact Level
1d 3h
Total Duration
3
Status Updates
Affected Components
Control Panel
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed