minor✓ Resolved

Automatic Sender Security Records Not Provisioning

Mailgun•2026-05-06 15:40 UTC

Status

resolved

Duration

1d 3h

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-07 18:45 UTC

This incident has been resolved.

monitoring2026-05-07 12:40 UTC

A fix has been implemented and we are monitoring the results.

identified2026-05-06 19:46 UTC

We are continuing to work on a fix for this issue.

identified2026-05-06 15:40 UTC

Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

📊 TECHNICAL DETAILS

Internal ID

a9ec5b7b-61c5-41e1-ba7e-12927f4b1ddd

External ID

wlz5qsct5jvz

🕐 First reported

2026-05-06 15:40 UTC

🔄 Last Updated

2026-05-07 18:45 UTC

✓ Resolved

2026-05-07 18:45 UTC

MINOR

Impact Level

1d 3h

Total Duration

Status Updates

Affected Components

Control Panel

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