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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to SFR France

Twilio•Fri, Jul 10, 2026, 10:48 AM
Status
resolved
Duration
2h 26m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 10, 2026, 01:15 PM
This incident has been resolved.
monitoringFri, Jul 10, 2026, 11:52 AM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jul 10, 2026, 11:33 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jul 10, 2026, 10:48 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a9b7fb2d-9639-41ab-8946-0ae05220ba07
External ID
8vkrqcw77x2w
🕐 Started
Fri, Jul 10, 2026, 10:48 AM
🔄 Last Updated
Fri, Jul 10, 2026, 01:15 PM
✓ Resolved
Fri, Jul 10, 2026, 01:15 PM
MINOR
Impact Level
2h 26m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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