minoridentified

SMS Delivery Delays and Failures from Twilio to Telecall Brazil

Twilio•2026-10-23 08:05 UTC

Status

identified

Duration

Ongoing

Updates

Coverage

0 articles

INCIDENT TIMELINE

identified2026-10-23 09:24 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-23 08:19 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-10-23 08:05 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

a973c533-ae25-4e93-8cba-bc41df349235

External ID

rz5vbrpyj4kj

🕐 Started

2026-10-23 08:05 UTC

🔄 Last Updated

2026-10-23 09:24 UTC

MINOR

Impact Level

Ongoing

Total Duration

Status Updates

Affected Components

SMS, Latin America

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