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minor✓ Resolved

SMS Delivery Failures from Twilio to Ooredoo Tunisia

Twilio•Thu, Mar 5, 2026, 11:54 PM
Status
resolved
Duration
2h 50m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 6, 2026, 02:45 AM
This incident has been resolved.
monitoringFri, Mar 6, 2026, 12:48 AM
We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 11:54 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a972c905-1293-41e7-b5f3-40319aa392fc
External ID
nlyccts5y84x
🕐 Started
Thu, Mar 5, 2026, 11:54 PM
🔄 Last Updated
Fri, Mar 6, 2026, 02:45 AM
✓ Resolved
Fri, Mar 6, 2026, 02:45 AM
MINOR
Impact Level
2h 50m
Total Duration
2
Status Updates
Affected Components
SMS, Middle East & Africa
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