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minor✓ Resolved
Voice Call Failures from Network Subscribers to a Subset of Twilio Brazil Phone Numbers
Status
resolved
Duration
1d 7h
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, May 30, 2026, 11:00 PM
This incident has been resolved.
monitoringSat, May 30, 2026, 09:41 PM
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSat, May 30, 2026, 05:41 PM
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, May 30, 2026, 03:40 PM
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, May 30, 2026, 06:34 AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingFri, May 29, 2026, 10:33 PM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, May 29, 2026, 06:32 PM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, May 29, 2026, 04:32 PM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, May 29, 2026, 03:31 PM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
a8924394-9c42-47cf-99cc-a320937548fe
External ID
y83s3pvbjctp
🕐 Started
Fri, May 29, 2026, 03:31 PM
🔄 Last Updated
Sat, May 30, 2026, 11:00 PM
✓ Resolved
Sat, May 30, 2026, 11:00 PM
MINOR
Impact Level
1d 7h
Total Duration
8
Status Updates
Affected Components
Voice, Latin America
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