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minor✓ Resolved
User Authentication Identity SNA Missing Redirects for XL Axiata in Indonesia
Status
resolved
Duration
1d 15h
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Jun 2, 2026, 01:30 AM
This incident has been resolved.
monitoringMon, Jun 1, 2026, 11:25 PM
We have observed a recovery in User Authentication Identity SNA missing redirects for XL Axiata in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 08:26 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 04:25 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 08:23 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 04:22 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 02:22 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, May 31, 2026, 01:21 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, May 31, 2026, 01:12 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSun, May 31, 2026, 11:11 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, May 31, 2026, 10:08 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
a8879c45-42e3-42d8-b217-c99b3c0b8aeb
External ID
9xbczf8t126v
🕐 Started
Sun, May 31, 2026, 10:08 AM
🔄 Last Updated
Tue, Jun 2, 2026, 01:30 AM
✓ Resolved
Tue, Jun 2, 2026, 01:30 AM
MINOR
Impact Level
1d 15h
Total Duration
10
Status Updates
Affected Components
Verify Silent Network Auth
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