minor✓ Resolved

US Region(s): Elevated SMTP Connection Latency / Timeouts

Mailgun•2024-09-30 20:47 UTC

Status

resolved

Duration

3h 42m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2024-10-01 00:29 UTC

This incident has been resolved.

resolved2024-10-01 00:29 UTC

This incident has been resolved.

monitoring2024-09-30 23:38 UTC

A fix has been implemented and we are monitoring the results.

investigating2024-09-30 20:47 UTC

We are currently experiencing elevated timeouts when sending email via SMTP in US regions. Investigation is underway.

Internal ID

a823db1a-e139-4952-8c50-ca38ada6b95e

External ID

1cxq9r4czj46

🕐 Started

2024-09-30 20:47 UTC

🔄 Last Updated

2024-10-01 00:30 UTC

✓ Resolved

2024-10-01 00:29 UTC

MINOR

Impact Level

3h 42m

Total Duration

Status Updates

Affected Components

SMTP

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