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major✓ Resolved

We have detected an issue.

Auth0•
Status
resolved
Duration
1h 35m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf)
resolved
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
monitoring
The Auth0 Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability.
identified
We have identified the cause, and have performed a rollback. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

📊 TECHNICAL DETAILS

Internal ID
a7bcd7b2-55d5-4e8f-83b3-45ed0583df06
External ID
ljbh37vpdslx
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
1h 35m
Total Duration
5
Status Updates
Affected Components
US-3 / AuthenticationUS-3 / Multifactor AuthenticationUS-3 / Management API
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