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minor✓ Resolved
Loss of Audit Event Data for Twiml Applications From July/15 to July/21 - 2026
Status
resolved
Duration
2h 11m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jul 22, 2026, 01:25 AM
This incident has been resolved.
monitoringWed, Jul 22, 2026, 01:00 AM
TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedTue, Jul 21, 2026, 11:44 PM
Our engineers have identified the issue about some customers using TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026.. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jul 21, 2026, 11:14 PM
Our monitoring systems have detected a potential issue with loss of audit event data for Twiml Applications From July/15 to July/21 - 2026. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
a67140bb-b162-4945-8f4d-05497402a61a
External ID
wsft2v26snmm
🕐 Started
Tue, Jul 21, 2026, 11:14 PM
🔄 Last Updated
Wed, Jul 22, 2026, 01:25 AM
✓ Resolved
Wed, Jul 22, 2026, 01:25 AM
MINOR
Impact Level
2h 11m
Total Duration
3
Status Updates
Affected Components
Voice REST API AU1Voice REST API IE1Voice REST API US1
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