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none✓ Resolved

Service Degradation Affecting Zoom Contact Center in North America Region

Zoom•Thu, Apr 2, 2026, 09:05 PM
Status
resolved
Duration
14 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 2, 2026, 09:20 PM
This incident has been resolved.
monitoringThu, Apr 2, 2026, 09:05 PM
We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
a66a0373-d52b-4c48-90ef-5f17f010857b
External ID
tmbx1jxlt58c
🕐 Started
Thu, Apr 2, 2026, 09:05 PM
🔄 Last Updated
Thu, Apr 2, 2026, 09:20 PM
✓ Resolved
Thu, Apr 2, 2026, 09:20 PM
NONE
Impact Level
14 minutes
Total Duration
1
Status Updates
Affected Components
Voice (Inbound/Outbound)
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