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minor✓ Resolved
Merchants and Buyers are experiencing login issues when using Gmail one-time passwords
Status
resolved
Duration
3h 16m
Updates
4
Coverage
2 articles
📰 RELATED ARTICLES
Shopify incident update: Merchants and Buyers are experiencing login issues when using Gmail one-time passwords - now monitoring
Update: Merchants and Buyers are experiencing login issues when using Gmail one-time passwords
→
Shopify outage: Merchants and Buyers are experiencing login issues when using Gmail one-time passwords
Breaking: Merchants and Buyers are experiencing login issues when using Gmail one-time passwords
→
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
This issue has been resolved and is being monitored.
investigating
We are investigating and will keep you updated.
investigating
We are investigating and will keep you updated.
investigating
Buyers and merchants using Gmail for OTP-based sign-in or authentication are not receiving codes promptly, resulting in failed or delayed logins.
📊 TECHNICAL DETAILS
Internal ID
a648e98f-b2e7-40a0-8223-b1c5a02c37eb
External ID
7xrd6r14hl74
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 16m
Total Duration
4
Status Updates
Affected Components
Third party services
✍️
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