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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

Twilio•Wed, Mar 4, 2026, 08:15 PM
Status
resolved
Duration
8h 59m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 5, 2026, 05:15 AM
This incident has been resolved.
monitoringThu, Mar 5, 2026, 03:24 AM
We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 11:24 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 09:22 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 08:16 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Mar 4, 2026, 08:15 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a623dde5-4876-4b60-aa10-5400b2948fe0
External ID
bswjvsbddpjm
🕐 Started
Wed, Mar 4, 2026, 08:15 PM
🔄 Last Updated
Thu, Mar 5, 2026, 05:15 AM
✓ Resolved
Thu, Mar 5, 2026, 05:15 AM
MINOR
Impact Level
8h 59m
Total Duration
5
Status Updates
Affected Components
MMS Long Code, North America
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