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minor✓ Resolved

SMS Delivery Delays from Twilio to Algar Telecom Brazil

Twilio•Sun, Feb 22, 2026, 05:52 AM
Status
resolved
Duration
14h 37m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Feb 22, 2026, 08:30 PM
This incident has been resolved.
monitoringSun, Feb 22, 2026, 07:43 PM
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Feb 22, 2026, 12:25 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSun, Feb 22, 2026, 08:31 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSun, Feb 22, 2026, 06:45 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSun, Feb 22, 2026, 05:52 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a5c6e402-c546-4095-9795-387a6f155557
External ID
131c02g3r68n
🕐 Started
Sun, Feb 22, 2026, 05:52 AM
🔄 Last Updated
Sun, Feb 22, 2026, 08:30 PM
✓ Resolved
Sun, Feb 22, 2026, 08:30 PM
MINOR
Impact Level
14h 37m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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