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major✓ Resolved

Claude Cowork not starting for some users

Anthropic (Claude)•Thu, Apr 16, 2026, 07:24 PM
Status
resolved
Duration
2h 5m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 16, 2026, 09:30 PM
This incident has been resolved.
identifiedThu, Apr 16, 2026, 08:47 PM
The issue has been identified and a fix is being implemented.
investigatingThu, Apr 16, 2026, 07:24 PM
We are currently investigating this issue on the v1.3036.0 release of Claude Desktop

📊 TECHNICAL DETAILS

Internal ID
a5af1be4-1cab-438d-8759-b7cc7cf0b846
External ID
qj05p69fff9h
🕐 Started
Thu, Apr 16, 2026, 07:24 PM
🔄 Last Updated
Thu, Apr 16, 2026, 09:30 PM
✓ Resolved
Thu, Apr 16, 2026, 09:30 PM
MAJOR
Impact Level
2h 5m
Total Duration
2
Status Updates
Affected Components
Claude Cowork
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