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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia

Twilio•Mon, Jun 8, 2026, 06:16 AM
Status
resolved
Duration
21h 48m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 9, 2026, 04:05 AM
This incident has been resolved.
monitoringTue, Jun 9, 2026, 02:02 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 8, 2026, 10:53 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedMon, Jun 8, 2026, 02:52 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Jun 8, 2026, 10:51 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Jun 8, 2026, 08:49 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 8, 2026, 07:48 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 8, 2026, 07:17 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Jun 8, 2026, 06:16 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a5990e1f-1742-4f61-8b20-faa622e375a8
External ID
vqghd7frj1mw
🕐 Started
Mon, Jun 8, 2026, 06:16 AM
🔄 Last Updated
Tue, Jun 9, 2026, 04:05 AM
✓ Resolved
Tue, Jun 9, 2026, 04:05 AM
MINOR
Impact Level
21h 48m
Total Duration
8
Status Updates
Affected Components
SMS, Latin America
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