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minor✓ Resolved

Gather Speech-to-Text Failure

TwilioThu, Jul 23, 2026, 03:44 PM
Status
resolved
Duration
9h 51m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 24, 2026, 01:35 AM
This incident has been resolved.
monitoringFri, Jul 24, 2026, 12:23 AM
We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 08:29 PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 06:37 PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 05:08 PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 04:00 PM
We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
investigatingThu, Jul 23, 2026, 03:44 PM
Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.

📊 TECHNICAL DETAILS

Internal ID
a542f031-239a-48a3-98cf-f9c33f9f0194
External ID
wxq703hbgkr5
🕐 Started
Thu, Jul 23, 2026, 03:44 PM
🔄 Last Updated
Fri, Jul 24, 2026, 01:35 AM
✓ Resolved
Fri, Jul 24, 2026, 01:35 AM
MINOR
Impact Level
9h 51m
Total Duration
6
Status Updates
Affected Components
Speech Recognition (Gather Speech) AU1
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